Customer Support
Context Help
If you get lost inside our Control Panel, the very first thing you should do is push the Help button, which is present on each page. A pop-up window will appear. It offers elaborate info about all the actions that you can carry out on the given page. Each popup appears on the very same page so that you can quickly get back to your work.
Video Tutorials
We have a wide variety of educational video clips illustrating how to work with our hosting Control Panel. They're intended for those of you who would like to see how things are getting done instead of only reading articles. Thus, everyone can quickly find their way around our Control Panel by simply watching our step-by-step how-to video clips.
F.A.Q.
If you can't find the solution you are looking for, have a glance at our extensive FAQ database, which covers questions asked by real persons and provides practical solutions. We regulary "revamp" our FAQ section with new articles in an attempt to cover all the new additions and innovations related to our system.
Ticketing System
If you still can't discover the solution you are looking for in the Frequently Asked Questions section either, you can contact our fantastic team of client support engineers available 24-7 and eager to help you with any issue. Each trouble ticket you send will be replied to within 60 minutes (the average trouble ticket response time being approximately 20 minutes), so you will never have to wait a long time to get an answer to your question.